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I have recently encountered a problem regarding the right side buttons of the steering wheel which are the cruise control ones. They light up but don’t work. However, the left hand side buttons work flawlessly. What are the possible roots to this problem?

I have recently encountered a problem regarding the buttons on the steering wheel. i have my phone call buttons on the left which work fine along with the d-pad. However, the right hand side of the steering wheel which contain the cruise control buttons do not work. What could be the root of the...