What is this? The main reason I joined is because not even the dealer knew the answer

[Wassel75]

Advertisement

 

[Wassel75]

What I meant to type was...even the sales guys at my dealership had no clue what this box is. I have a 2020 Ranger (duh) Lariat FX4. Does this box have something to do with the FX4 package?

 

[Jake]

Radar module for the adaptive cruise control.

 

[DukeCanBuildit]

What I meant to type was...even the sales guys at my dealership had no clue what this box is. I have a 2020 Ranger (duh) Lariat FX4. Does this box have something to do with the FX4 package?

I get that a new owner doesn’t know what that is, so no shade being thrown at you, but the sales guy? Come on! I guess Ford dealers no longer hold product knowledge competitions for their sales people.

You should ask him what the key slot in the rear bumper is for.

 

[HenryMac]

When I bought my Ranger in September 2019, after asking numerous questions I had already researched online, I quickly discovered that I was more knowledgeable about the "new" Ranger than anybody I met at the dealership. Caveat Emptor

 

[txquailguy]

I also had no idea what that was. Thanks for the heads up! I don’t have adaptive cruise on my 2019 and now I’m glad about that. I have it on my Hyundai Kona Ultimate and it ticks me off every time I’m on the highway...lol.

 

[RANGER PRIDE]

even the sales guys at my dealership had no clue what this box is.

scares me a little....but also doesn't surprise me.

 

[Obijack]

I’ve have never bought any type a vehicle where the salesman knew more than I did about it.

 

[AzScorpion]

I’ve have never bought any type a vehicle where the salesman knew more than I did about it.

The scary part is I'm seeing this more and more since joining the Bronco forum. It seems dealers all over the country have not been trained at all on most of these vehicles. I mean Ford is basically a truck company since getting rid of almost all their cars. There's no reason they shouldn't have someone who specializes in each model. At least then the salesman could ask instead of looking like fool.

One guy said his dealer called him and said he could test drive a Bronco. He specifically asked a full size one? Dealer said yes and everyone on the forum told him he was in for a big let down as NO dealers have a full size one. Sure enough it was a Bronco Sport!

 

[cfhgarza]

The salesman are always clueless. After watching him struggle for a couple minutes getting my Ford Pass set up I just ask if he wanted me to do it. He agreed and I had it done in seconds

 

[the1mrb]

When I bought my Ranger in September 2019, after asking numerous questions I had already researched online, I quickly discovered that I was more knowledgeable about the "new" Ranger than anybody I met at the dealership. Caveat Emptor

I’ve have never bought any type a vehicle where the salesman knew more than I did about it.

I'm in the same boat. I spend so much time researching every aspect of almost any product I buy, or am even considering buying. And the Ranger was no exception. I was researching and learning everything that could be learned about this truck from the minute it was announced to be coming back to the minute before I went into the dealer to purchase one 2.5 years later. haha

 

[FoD]

The scary part is I'm seeing this more and more since joining the Bronco forum. It seems dealers all over the country have not been trained at all...

It seems to be actually a larger audience than just auto sales. If you pay attention closely, the attitude of "it's work" seems prevalent all over. Looks like pride in work has been killed off by the PC-ness need to punish any achievement...just say'n.

 

[TBR17]

Refreshingly this go round my salesman TJ at Sarasota Ford had exceptional product knowledge of the truck. He knew everything from gear ratios to ground clearance and every single detail of every function related to the FX4 electronics as well as all other systems of the truck. Very professional and informative. Was a great experience.

 

[AzScorpion]

I'm in the same boat. I spend so much time researching every aspect of almost any product I buy, or am even considering buying. And the Ranger was no exception. I was researching and learning everything that could be learned about this truck from the minute it was announced to be coming back to the minute before I went into the dealer to purchase one 2.5 years later. haha

Thx....I'm going to carry this video on my phone for now on!

I do the same, I will research things to death. I can guarantee you I know more about this darn Bronco than most salesman out there and it's not even made yet. If they delay it any longer I might just start building one myself. lol

 

[dtech]

To their credit the auto sales people seem to have mastered the line " Let me take that offer to the sales manager, I'll be right back"

Now I worked several decades in IT sales and underwent extensive - as in sometimes weeks of training with testing, so I had to laugh when door to door sales people all seem to rely on the same pitch " we are already working with your several of your neighbors" I then ask for names and should they even have any (usually don't) I respond with "I really really hate those neighbors" and watch them try to come up with another pitch but often times they just turn tail.