Indy650
Well-Known Member
- First Name
- john
- Joined
- Aug 27, 2019
- Threads
- 9
- Messages
- 285
- Reaction score
- 205
- Location
- Eastern USA
- Vehicle(s)
- 2019 Ford Ranger Lariat
- Thread starter
- #1
So I got my 42,000 points and I activated my modem and all was good I figured I'd use them towards some accessories next time I went to the dealer. Recently I got a call from service dept at the dealer saying I have a complimentary oil change. I told the lady thanks but I do my own maintenance, she was nice and fine with that and said it's there if I ever want it. The very next day all my points are taken and it said redeem for PMP. I talked with them today and the service guy kept trying to come up with excuses. First it was Oh, you needed to activate your modem within 6 months to which I replied that I activated it right away. The second call was some other excuse I think that they were used for a maintenance visit to which I replied that I have never been in for one. His third call he informed me that when the truck was bought a paper was signed that agreed to put the points into a service plan. Now, when I got the truck I told the salesman I planned on doing my own maintenance but that I was excited to get fender flares and would have them put them on and I would use my points towards them. He said that was fine. He never told me about a paper that I signed putting them into a service plan and I really think I'd remember signing that.
Anyway, I'm curious if anyone else has had issues like this with their points. I gave the dealer the benefit of the doubt but the points being erased in the time-frame that I talked to that woman can't be a coincidence. I would guess the dealer can submit the points and get money for the "service" performed. The only service I got is the one up my backside. I swear no matter how vigilant you are they manage to get you somehow on something.
Anyway, I'm curious if anyone else has had issues like this with their points. I gave the dealer the benefit of the doubt but the points being erased in the time-frame that I talked to that woman can't be a coincidence. I would guess the dealer can submit the points and get money for the "service" performed. The only service I got is the one up my backside. I swear no matter how vigilant you are they manage to get you somehow on something.
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