Ranger Vehicle Visibility Requests Megathread

[Mark W]

Can I request you check one last time on mine. Won't bug you again. I am having my dealer track but they seem to be having some issues and calling Ford wasn't very productive as I already knew. Should never have called - just made me angry.

I've been told it is on a truck as rail is difficult to the Twin Cites due to flooding

1FTER4FH5KLA30385


Thanks

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[mike]

Traveling through Kansas City, Kansas.

Great, thanks much. Seems to be making appropriate progress to be on track for a mid-May delivery.

 

[Pioneer74]

Can I request you check one last time on mine. Won't bug you again. I am having my dealer track but they seem to be having some issues and calling Ford wasn't very productive as I already knew. Should never have called - just made me angry.

I've been told it is on a truck as rail is difficult to the Twin Cites due to flooding

1FTER4FH5KLA30385


Thanks

I don't see any movement since March 21st.

 

[Msfitoy]

Are you guys tracking through something other than...
https://shop.ford.com/vehicleordertracking#/status

 

[Mark W]

I don't see any movement since March 21st.

Jeez!!! Can you make something up to make me feel better?

I do appreciate the information more than you can know. I am truly getting tired of Ford or the dealer being unable to explain this. Dealer told me yesterday that due to the flooding around here they put it on a convoy and it is on his way. I requested proof of this movement by having them provide the shipping company name and a freight bill or whatever it is called. I’m not upset with the dealer (maybe I should be) but am very disappointed in Ford for not being able to make it easy to get answers.

Thank you again.

Mark

 

[Retire003]

Jeez!!! Can you make something up to make me feel better?

I do appreciate the information more than you can know. I am truly getting tired of Ford or the dealer being unable to explain this. Dealer told me yesterday that due to the flooding around here they put it on a convoy and it is on his way. I requested proof of this movement by having them provide the shipping company name and a freight bill or whatever it is called. I’m not upset with the dealer (maybe I should be) but am very disappointed in Ford for not being able to make it easy to get answers.

Thank you again.

Mark

I feel your pain. Based upon my recent experience my suggestion is to escalate it within the dealer to the highest level there locally or their Corporate offices. That is actually who you are buying the truck from. The Ford rep made it very clear to me that my transaction was with the dealer and there was nothing they could/would do in my situation. Good luck.

 

[Mark W]

I feel your pain. Based upon my recent experience my suggestion is to escalate it within the dealer to the highest level there locally or their Corporate offices. That is actually who you are buying the truck from. The Ford rep made it very clear to me that my transaction was with the dealer and there was nothing they could/would do in my situation. Good luck.

I hear what you are saying and thanks for the suggestion.

I did speak with my dealer and they said that until the truck is in their lot it is owned by Ford. Ford told me exactly what they told you but I would say there is nothing they “WOULD DO” to help me out. If they took the time and cared, they would have an answer.

Follow the bouncing ball.......

 

[Mark W]

Just got an update from the dealer. Due to the unusual amount of snow and rain here in MN, the place where the trains unload has been flooded causing normal deliveries. They promised me no damage to the Ranger but I was also not given a new delivery date. I hope that my Ranger isn’t at the back of the list being unable to reliever it. Hopefully they can ship right away now that the water levels have diminished.

Still not a happy camper but what can I do.

 

[Retire003]

I hear what you are saying and thanks for the suggestion.

I did speak with my dealer and they said that until the truck is in their lot it is owned by Ford. Ford told me exactly what they told you but I would say there is nothing they “WOULD DO” to help me out. If they took the time and cared, they would have an answer.

Follow the bouncing ball.......

I agree its owned by Ford but the only ones to wield any leverage with Ford is the dealer. The dealer pays Ford. The end customer pays the dealer. Keep pushing for the tracking info and don't let the dealer off the hook. Make them prove its in transit. Not sure this is their fault but make them give you satisfactory answers.

 

[Retire003]

Just got an update from the dealer. Due to the unusual amount of snow and rain here in MN, the place where the trains unload has been flooded causing normal deliveries. They promised me no damage to the Ranger but I was also not given a new delivery date. I hope that my Ranger isn’t at the back of the list being unable to reliever it. Hopefully they can ship right away now that the water levels have diminished.

Still not a happy camper but what can I do.

Glad you got at least some information. Good luck.

 

[Tommy Oberon]

Shows my truck delivery in 3 days but says it hasn’t shipped. Dealer won’t call me back. Ford site says delivery on 20th. @Pioneer74 can you tell if it has shipped yet or on a truck? I live 100 miles from the plant 1FTER4FH8KLA37699

 

[Pioneer74]

Just got an update from the dealer. Due to the unusual amount of snow and rain here in MN, the place where the trains unload has been flooded causing normal deliveries. They promised me no damage to the Ranger but I was also not given a new delivery date. I hope that my Ranger isn’t at the back of the list being unable to reliever it. Hopefully they can ship right away now that the water levels have diminished.

Still not a happy camper but what can I do.

This is what I'm seeing.

 

[Mark W]

Glad you got at least some information. Good luck.

Thanks for the note and info. I am going to propose a group cyber drink when the Ranger finally gets here.

 

[Pioneer74]

Shows my truck delivery in 3 days but says it hasn’t shipped. Dealer won’t call me back. Ford site says delivery on 20th. @Pioneer74 can you tell if it has shipped yet or on a truck? I live 100 miles from the plant 1FTER4FH8KLA37699

No movement yet, but it shouldn't take too long to get to Battle Creek.

 

[Tommy Oberon]

My dealer finally called me back and said it will be two more weeks. I think they don’t have a clue. I’ve had three salesmen since ordering the truck because their turnover is so high. Ford site says three days so I guess I will see who’s right. My dealership is a joke but they are all I have close to me.

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