Advertisement

SYNC 3 is pissing me off!

CoastieN70

Well-Known Member
First Name
Lee
Joined
May 31, 2019
Messages
404
Reaction score
559
Location
Savannah, GA
Vehicle(s)
2019 Ranger Lariet
Occupation
Retired
There are so many quirky bugs in the Ranger Sync 3 that I am miffed to the 10th degree.

I am not a SYNC 3 virgin, I've had it in my Mustang and Explorer and except for having trouble updating the Mustang (I had auto updates disabled because I was ignorant to its function) it has been completely trouble free in those platforms.

So I would assume that the Ranger would be good to go out of the box... Nope! I had what I assumed was a Sirus/XM problem and in fact it turn out that a Sync3 reboot cured that problem.
I've had my NAV System completely stop working, so I pulled over at the next convenience store, shut down the vehicle, use the "facilities", restart and everything worked. Today it dropped my phone, I jumped around a couple "Screens" at a long red light and it repaired my phone. It almost acts like the original SYNC from days gone by.

I spoke to the "Tech Guy" at my dealership, he knows I am Sync Savvy and he said that he has had to reboot several Rangers for similar quirks and his contact "up the line" says that fixes are coming in the next update, when ever the heck that may be.

Basically I am just venting but for those that are having Sync Gremlins, you are not alone and I feel your pain...



Advertisement



 

DHMag

Well-Known Member
First Name
Dale
Joined
Oct 25, 2018
Messages
502
Reaction score
358
Location
San Antonio, TX
Vehicle(s)
2016 Kia Optima SX, 2019 Ranger XLT Crew cab
What is the build number of your SYNC 3 ? It should be, if I'm not mistaken, 19052.
 

kieefer

Well-Known Member
First Name
kieefer
Joined
Dec 26, 2017
Messages
428
Reaction score
408
Location
Tennessee
Vehicle(s)
2019 Ranger Lariat SuperCab
I have yet to see an update or acknowledgement that one is not needed.

Just a spinning circle that disappears.
 

UofMEngineer

Well-Known Member
Joined
Apr 19, 2019
Messages
281
Reaction score
155
Location
Michigan
Vehicle(s)
20' Escape Hybrid Titanium, 18' Fusion Hybrid Titanium
Occupation
SYNC 3 Voice Recognition Engineer
I have yet to see an update or acknowledgement that one is not needed.

Just a spinning circle that disappears.
If you're not on 19052 (Settings -> General -> About SYNC), you can get it from the owner portal website as well.
 

kieefer

Well-Known Member
First Name
kieefer
Joined
Dec 26, 2017
Messages
428
Reaction score
408
Location
Tennessee
Vehicle(s)
2019 Ranger Lariat SuperCab
If you're not on 19052 (Settings -> General -> About SYNC), you can get it from the owner portal website as well.
Version 3.3
Build 18351
 

UofMEngineer

Well-Known Member
Joined
Apr 19, 2019
Messages
281
Reaction score
155
Location
Michigan
Vehicle(s)
20' Escape Hybrid Titanium, 18' Fusion Hybrid Titanium
Occupation
SYNC 3 Voice Recognition Engineer
Version 3.3
Build 18351
You're 2 builds back from the latest. Pull the latest from the owner portal. Same for you @CoastieN70, it may address some of your issues if you're on an older release.
 

DBaz

Well-Known Member
First Name
Dan
Joined
May 4, 2019
Messages
140
Reaction score
114
Location
Oregon
Vehicle(s)
'19 Ford Ranger Lariat FX4
Not everyone is able to access the file on Ford's portal...I had this problem despite disabling all security software, rebooting and enabling all javascript. All I got was the spinning circle and a message saying "Validating." This was the case with every browser I tried.

May have been a coincidence but when I simultaneously turned on accessory power to the truck I was able to access the file.

The update did solve a few issues.
 

kieefer

Well-Known Member
First Name
kieefer
Joined
Dec 26, 2017
Messages
428
Reaction score
408
Location
Tennessee
Vehicle(s)
2019 Ranger Lariat SuperCab
Honestly I haven’t noticed any annoying quirks besides a message now and then but I’m usually stuck on Sirius channel surfing,
 

UofMEngineer

Well-Known Member
Joined
Apr 19, 2019
Messages
281
Reaction score
155
Location
Michigan
Vehicle(s)
20' Escape Hybrid Titanium, 18' Fusion Hybrid Titanium
Occupation
SYNC 3 Voice Recognition Engineer
Not everyone is able to access the file on Ford's portal...I had this problem despite disabling all security software, rebooting and enabling all javascript. All I got was the spinning circle and a message saying "Validating." This was the case with every browser I tried.

May have been a coincidence but when I simultaneously turned on accessory power to the truck I was able to access the file.

The update did solve a few issues.
I'd guess coincidence. Maybe some site issue the day you were trying to download or something. Usually the browser switch and ad blocking disable fixes all those issues though.

Honestly I haven’t noticed any annoying quirks besides a message now and then but I’m usually stuck on Sirius channel surfing,
19052 will get rid of one of the annoying pop-ups, so one less annoyance perhaps.
 

RedlandRanger

Moderator
First Name
Rob
Joined
Nov 14, 2018
Messages
2,878
Reaction score
2,788
Location
Oregon
Vehicle(s)
2019 Ford Ranger Lariat FX4, 1973 Mercury Capri
Vehicle Showcase
1
My only issue after the 19052 update is that I get an intermittent stuttering voice. Apparently that is a known issue and will be fixed "in the next release".
 

MINI Ranger

Well-Known Member
First Name
Gene
Joined
May 17, 2019
Messages
63
Reaction score
57
Location
Texas
Vehicle(s)
2019 Ranger Lariat FX4, 2014 MINI Cooper S Clubman
Occupation
ASE Master Technician, MINI Technician, Retired
Vehicle Showcase
1
20190814_181433(0).jpg
I have the current version of Sync3 and experienced a problem with navigation. After my truck was parked in an underground parking facility, I had a no GPS symbol displayed in the lower left corner and navigation functions did not work. Quite inconvenient to those needing navigation to get home.
I tried a key cycle at first stoplight, but no help.
Truck had to sit outside for a few minutes for the system to find GPS signal.
Seems that system could have connected to GPS satellite when I drove out of parking building.
 
OP
CoastieN70

CoastieN70

Well-Known Member
First Name
Lee
Joined
May 31, 2019
Messages
404
Reaction score
559
Location
Savannah, GA
Vehicle(s)
2019 Ranger Lariet
Occupation
Retired
  • Thread starter
  • Thread Starter
  • #13
20190814_181433(0).jpg
I have the current version of Sync3 and experienced a problem with navigation. After my truck was parked in an underground parking facility, I had a no GPS symbol displayed in the lower left corner and navigation functions did not work. Quite inconvenient to those needing navigation to get home.
I tried a key cycle at first stoplight, but no help.
Truck had to sit outside for a few minutes for the system to find GPS signal.
Seems that system could have connected to GPS satellite when I drove out of parking building.
Just like loosing Sirus/Xm going under a bridge or a bunch of trees, you vehicle has to be able to see a satellite in order for NAV to function. I have experienced the "No GPS symbol after just such a situation, it takes longer for your vehicle to acquire the GPS Sat than the Sirus Sat., cycling the ignition should not be necessary, been there experienced that with the Explorer and the Mustang. My loss of NAV (No GPS symbol present) was when my Ranger was completely in the open and fully able to "see" the Sat.
 
OP
CoastieN70

CoastieN70

Well-Known Member
First Name
Lee
Joined
May 31, 2019
Messages
404
Reaction score
559
Location
Savannah, GA
Vehicle(s)
2019 Ranger Lariet
Occupation
Retired
  • Thread starter
  • Thread Starter
  • #14
What is the build number of your SYNC 3 ? It should be, if I'm not mistaken, 19052.
Been running 19052 since day one with my Ranger...
 

MINI Ranger

Well-Known Member
First Name
Gene
Joined
May 17, 2019
Messages
63
Reaction score
57
Location
Texas
Vehicle(s)
2019 Ranger Lariat FX4, 2014 MINI Cooper S Clubman
Occupation
ASE Master Technician, MINI Technician, Retired
Vehicle Showcase
1
Yes, GPS does lose it's signal under bridges, trees and other aerial obstructions but reconnects when obstruction is removed.
The problem with mine is it's inability to reconnect. I should not have to park outside the parking garage, shut off vehicle and wait until system reboots in order to go on my way. I was alone yesterday in stop and co traffic and was not able to play with controls much on my almost hour long trip home.
When I arrived, I cycled the key but icon was still there and navigation was still lost. After 30 minutes, I started truck again and after a longer than normal startup time, the navigation system knew where it was.
 

Advertisement






Advertisement




Top