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Self Help: Air Conditioner Heater Actuator

Tfcurranjr

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My 2019 XLT currently has 66,900 miles. At @ 65K miles, I started to experience the ‘asymmetric’ A/C scenario with cold air blowing out the right side, and extremely hot air coming out the left. It was random and sporadic, and would often heal itself, so I ignored it for a few months.

Then last week, it started making the loud behind-the-dash “clicking” noises every time I manipulated the climate controls…and even sometimes when I was not…

So, after much handwringing I decided to try replacing the now-infamous “Air Conditioner Heater-Actuator” (Part #: AB3Z-19E616-BA) by myself.

I was a little concerned about the lack of detailed YouTube videos that accurately document the whole process, start to finish. I did find a couple that took you up through removal of the old one, but even they were somewhat incomplete…and they then left you with the impression that putting the new one in is so easy, no further guidance is required.

Now, I pride myself on being a fairly accomplished shade tree mechanic: I’ve done pretty much everything you can do to a car, without ever waving a white flag and dragging it to a shop.

But…this…by far…was the biggest “pain-in-the-butt” project I’ve taken on. NO, I did not document it with a video: Which is good thing, otherwise all you’d see is the dark underbelly of the driver-side dashboard, fleeting shots of my tool-strewn interior, and you’d hear enough F-bombs, “G#@ D@!n it” and “what a piece of s@#t”…that even a sailor would blush.

These are just some observations from my adventure: So, If you’ve already done this yourself…you can stop reading here.

Besides removing the big ‘clip on’ access panel under the steering column, the side panel next to the tranny hump, and the removable metal brace (4 bolts), there’s also the two-piece plastic duct that vents hot air to driver’s feet. The detachable, flared end piece has a temperature sensor plugged into it; however, the other piece is attached to the heater itself, behind the dashboard, and is a formidable obstacle if you’re trying to reach behind the REAL barrier, the non-removable vertical metal support brace that shields the actuator itself…

I’ve seen pix of guys that have removed the heater plumbing completely, however, if you try to yank this piece out of the way, you’ll likely break it off from its ‘anchor point’…which is also unreachable. I ended up just repositioning it as I attempted to access the actuator; I recommend using tape or string to hold it in whatever position is the least annoying to you. Either way, good luck trying to get a good seal between it and the heater outlet during re-assembly...

Much has been said about accessing the three screws that hold the actuator in place. Seems fairly straight forward…not. The “front and rear” ones, or “left and right” ones if you prefer, seem like they should be easy to reach. Actually, the rear/right one (i.e., towards rear of truck, to your right, closest to you, etc....) is not too bad, once you get the heater duct out of the way. OTOH, I found the front/left one (i.e., towards front of truck, to your left, furthest from you, etc.…) to be almost as royal a pain in the butt as the notorious “middle one”. It’s buried up high near a support structure, and although it’s not physically ‘blocked’, it is tough to fish around for, especially if you’re not really small or double-jointed. I highly recommend using a small extendable inspection mirror to help you geolocate the screw(s).

Finally, the notorious “middle screw”, which is hidden behind the vertical metal brace that blocks visibility of, and easy access to, the actuator itself. “Middle screw” is an appropriate name because it is essentially giving you the middle finger as it dares you to reach it.

Trust me, although you may be tempted to spend time energy, and skin, coming up with creative ways to reach around behind the metal brace to access that screw…it is nearly IMpossible.

The accepted method of drilling a hole in the brace works well, assuming you guess correctly on location. However, the holes I’ve seen guys drill appeared only big enough to insert a screwdriver through (BTW, they’re all Phillips screws), which meant still retrieving and then re-inserting the screw by reaching around the brace.

A better technique: Drill a BIG hole…big enough that you can get the screw itself in & out through the hole. There are plenty of creative ways to secure the screw to the screwdriver tip, so it doesn’t drop off during transit. You won’t compromise the truck’s structural integrity & Ford doesn’t care anyway. (However, I also recommend stuffing a rag in the space below the actuator to catch any dropped screws…and an extendable magnet helps if you need to fish them out as well.)

Some comments on the actuator itself…assuming you haven’t given up yet. Once the three screws are removed, don’t expect it to fall off on its own. Mine took a fair bit of wiggling & tugging…enough that I though maybe a 4th screw was still holding it in place. When it does come loose, you can get it out through the space on either side of the vertical brace. Expect it to have a LOT of white lithium grease smeared on the back; don’t forget to replicate that on your new one.

The actuator will have a yellow “arm” (my word) attached that you’ll likely have to re-use (unless you buy a Ford OEM assembly with one included). It slides on the shaft that protrudes from the actuator; it also took some effort to get it off. It is “keyed” to only go on one way. When I tried to insert it on my new actuator, it would not slide all the way down the shaft; even with a fair amount of ‘emphasis’. This is critical. Note how close to the old actuator it sits: it needs to be that close to your new one. Also, DO NOT attempt to turn/spin the yellow actuator arm manually…it won’t budge.

I ended up ordering another replacement actuator and the arm did slide all the way down the shaft with some coaxing.

After all that, it’s fixed. Works like a champ; no clicking.

It was more challenging than I expected, but live and learn, and worth NOT paying a Ford dealer to fix it.

Again, expect to use a lot of grease…and good luck.

Attached are a couple ‘3-D’ shots of my old one. Note all the gear teeth were intact, so that ‘clicking’ noise is not from broken actuator teeth.


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NotBudule2

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I hope you are the exception, but usually the rule is that the hvac box is warped and that's what causes the actuator to fail in the first place...
 

AzScorpion

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First off good write up and I went through the same with mine. That middle screw with teach the neighborhood kids all sorts of new words! 🤬

Roberts right (did I say that 🤪) the heater box is warped and replacing just the actuator is usually just a band aide and short term fix. When mine went on my '19 I just pulled the actuator out and then twice a year just flipped the silver knob from heat - ac. I wasn't confident that my local dealership could tear the whole dash out and put it back without any squeaks or rattles. There's several in this thread who've had theirs replaced and/or DIY their own and IIRC a few tried doing just the actuator only mohave it fail later on.

https://www.ranger5g.com/forum/thre...h-clicking-snapping-noise-from-the-dash.9659/
 

airline tech

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Questions:

Did you attempt a - Recalibration? by pulling the FCIM fuse for 5-Minutes, this resets the end-to-end drive of the actuator - note any binding it will consider that the end of travel, this is why it does not always correct the issue.

Since the actuator gears appear intact and this was popping then it most likely came from the - Cam and Follower.

For the (Dual Climate System)

The actuator drives the Cam (Yellow Piece) and the Follower (White - Arm) drives the door.

Actuator.jpeg



Owners are finding that the Internal Binding of the door is creating resistance in movement and the weak point is the junction point (Cam & Follower Lever)

The follower bends just enough for the (Guide Pin) to fall out of the cam track, this is the popping sound you hear.

This is the result:

Note: Passenger Side (Example)

Bent Arm.webp



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I do not have it pinpointed down yet as to which of the (2) is occurring here to be 100% accurate

1. Radial Play - (or warping) of the door pivot rod - this will shorten the rod length and as it rotates (it moves in and out of the cam - Wobbles) - this to me is the most logical on what is actually happening, and it aligns with Fords description of warped heater housing although I do not think it's the heater housing itself - it's the plastic pivot rod for the doors
The root can still be the housing itself, but in the end the weakest links are going to be the most affected.

2. Axial Play - Allowing the Follower Shaft to slide in/out and thus fall out of the cam guide

Note: How this pic shows - it's not perfectly aligned at the Cam & Follower and what appears to be a gouge in the cam.

Some are reporting success by installed a (shim - washer) at the red arrow this will force the cam closer to the follower and keep it from dropping out of the track guide, you just have to be careful not to over-shim it and make it too tight.
The other (theorized) option was to 3-D print a follower with a (longer pin) or find a way to replace / modify that pin.

The (Roadblock) for that option - is that these are not separate parts that are easily found, sure they can POSSIBLY be located but my last dives into it provided zero results and even if found - they would need modified.

So, a shout out to the owner who at least attempted the modification by adding shims as far as I know it's still working as a Band-Aid fix for a labor-intensive permanent solution.

However - this solution will only work - if the door is only slightly binding up, if it's really bad then the actuator gears will take the hit (weak point) and start jumping.



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Blue Streak

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Because I have manual A/C I can testify with my manual blend door control that the box does warp when hot. On max heat I cannot move the blend door. Once it is off & cools down some it is movable. So I would suggest that when operating one with ATC would be set it & forget it, don't play with the setting once hot, let it cool down before trying to lower the temp. I know this defeats the purpose but you may not have the problem again. Just my two cent's worth.

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airline tech

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If we refresh from @quangdog's video of the door operation

Checking Out Old Heater Blend Box 2019 Ford Ranger - YouTube

It appears that the doors (Dual) and (Doors-Manual) pivot on a center support bushing the dual system -the center bushing (inner connects) both doors as when he moves the driver's side door the passenger side wants to move with it - so separate doors pivoting on the same bushing.

Since I have not seen the internals of the (Manual) system - I assume that at the center divider that has the (inner) shared bushing - the Manual - Inner-connects (Locks) the 2 doors here vs separating them.

Now noting that the (pivot) arm or shaft appears to be a thin piece of plastic, this is what I think is warping and it provides the binding at the pivot points.

Other possibles - the plastic is swelling at the pivot points

IDK - just theory at this point

One key correction (from the video) is the Heater Core and Evaporator are opposite of what he states, other than that, it is an excellent overview of the door movement.

We have verified internal binding, just not 100% sure exactly where the binding is occurring and breaching into the door pivots.
 
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Tfcurranjr

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Great points all; thanks!

As an early, original 2019 owner…I’ve tried to follow folks’ experience with this issue since it started to surface.

We’d already determined that the internal binding is temperature related, hence the random “on-again/off-again” nature that results as the ‘internals’ heat & cool. Before my ‘clicking’ started to manifest itself, I’d already looked into my local Ford dealer’s estimate of a complete box replacement…and almost had an aneurysm. So even if the actuator is a “band-aide”, short term fix, I’ll live with it for now.

TBH, although I still enjoy the Eco-Beast’s performance; between my previous experiences with insanely expensive rear tail light/sensor assembly replacements, a double-wall pickup box that’s cheaper to replace completely than repair, my dubious relationship with my 10R80 trans…and now this…I’m about ready to trade it in for a Prius.
 

21rangerCactus

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I'll soon have to be dealing with this....or not...

I've had the clicking noises going on for awhile now. The driver side will be cold but the passanger side will be warmer. At the moment, to fix it, I set it on full heat and let it get really warm in the truck. Then change it back to a cooler temp. Then it's fine for a few days.

I will say that I did notice the same "clicking sounds" behind the dash of our 2021 Honda Pilot. There are no issues with AC, works as it should.
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