RedlandRanger
Moderator
How frustrating..... You've had no luck trying to get some regional Ford rep involved to get a real status? There has to be a way to find out where your truck is.
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How frustrating..... You've had no luck trying to get some regional Ford rep involved to get a real status? There has to be a way to find out where your truck is.
Wow, if my dealer got one in like this I would jump on it tooooo! That is my color, Love it CONGRATSVery nice good luck with it!
My dealer told me that the reps they deal with don't have the access that they have had in the past with orders and statuses. Seems to be more centrally managed now. Frustrating for the dealers as well.How frustrating..... You've had no luck trying to get some regional Ford rep involved to get a real status? There has to be a way to find out where your truck is.
If THEY don't have access, at this point It should get escalated to someone who DOES have access to find out what is going on.My dealer told me that the reps they deal with don't have the access that they have had in the past with orders and statuses. Seems to be more centrally managed now. Frustrating for the dealers as well.
I hate to say it and hate to do it but you might try pestering your dealer daily. You and Andy are in purgatory and the Dealer GM needs to push the district Sales manager to shake it loose. I mean good grief how hard is it to find out if it's Ramp jail or what? The answer you got the other day was no answer, just more be happy crap.
I agree 100% with your statement above. Retired from the Air Force then went into the car business at the dealer level. Worked with a dealer group that sold all the major brands. Used to order the inventory myself for the Ford store. I'm not at the dealer level anymore but work will every major automotive OEM now. I still know a lot of Ford reps. This whole roll out seems to have been a mess as far as being able to track the progress of a vehicle.If THEY don't have access, at this point It should get escalated to someone who DOES have access to find out what is going on.
We can track a $2 package to the minute and yet for some reason Ford has trouble tracking a $40,000 truck. Something just seems wrong with this picture.
I updated you on the list.Reading all the stories I'm not sure if this will make a difference but my estimated delivery is 7 April