Jason B
Well-Known Member
- Thread starter
- #1
Yesterday, I took my 5G to a Ford dealer for 12K service. While waiting for the job to complete, I sat with
an old school mate of mine who is one of the service writers there. After a while I mentioned that I bought
the truck at another dealer but prefer this dealer for service/repair because its closer to work. He mentioned
that his dealership and the one I bought the truck are not in best standing. It's like oil and water he said. He also
mentioned that his dealership doesn't mind service work from the other dealer, but that I should take the truck
to the place of purchase for repairs. He said that his dealership would hesitantly do repair work, but that I would be
put at the "back of the line" so to speak and would receive little to no priority over vehicles purchased at his dealership.
That's crappy business practice. I don't believe Ford cares where I get repairs done, just as long as it is at a Ford shop.
Also, during the discussion, I was told that the place I bought the truck sells only third-party extended warranties, not Ford's
protection plan. Now I'm wondering if I should cancel the 3rd party extended warranty and purchase a genuine Ford plan.
Anybody here of such a thing?
an old school mate of mine who is one of the service writers there. After a while I mentioned that I bought
the truck at another dealer but prefer this dealer for service/repair because its closer to work. He mentioned
that his dealership and the one I bought the truck are not in best standing. It's like oil and water he said. He also
mentioned that his dealership doesn't mind service work from the other dealer, but that I should take the truck
to the place of purchase for repairs. He said that his dealership would hesitantly do repair work, but that I would be
put at the "back of the line" so to speak and would receive little to no priority over vehicles purchased at his dealership.
That's crappy business practice. I don't believe Ford cares where I get repairs done, just as long as it is at a Ford shop.
Also, during the discussion, I was told that the place I bought the truck sells only third-party extended warranties, not Ford's
protection plan. Now I'm wondering if I should cancel the 3rd party extended warranty and purchase a genuine Ford plan.
Anybody here of such a thing?
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