Just a quick shout out to Torrie at Unleashed

Wablackwell22

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Andy
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So I ordered an tuner from Torrie at Unleashed last week, and it showed up on Friday afternoon. I emailed Torrie around 430, and he emailed me the tune at about 5. After unsuccessfully trying to get it loaded for a while, I emailed Torrie back for help. Since it was late on a Friday night, I didn't expect to hear anything from him until Monday, but sure enough he emails me back at like 6:30, and he and I corresponded back an forth until almost 8. I still wasn't able to get the tune loaded, Torrie suspects that the issue is because my truck is a 23, and the tuner isn't fully recognizing it. (here's a YouTube video of my attempt, if you're curious https://youtu.be/XioofhJWeLs ) Torrie reached out to his tech people and said that he'd reach back out today when he heard from them. I just wanted to give him a Shoutout because, he certainly didn't have to waste a few hours of his weekend trying to help me out. Hopefully his tech folks get it figured out, so that I can upload my tune today!
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SigOris

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Good to hear about a company providing amazing after-the-sale service.
 
 



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