I had the same show up in Ford Pass. They were quick at processing the Warranty purchase and linking to to Ford Pass. Not sure why the AC service ticket; however, my local dealer is also bad at inputting information for service correctly. They list everything as unknown.
Mine showed up within a day also back on 4/4/22 . I noticed later that under my service history for the same date it shows a Air Conditioning and Heating service from Granger Motors,Inc. for $1340.00 . Strange ,lol .