Mark W
Well-Known Member
- First Name
- Mark
- Joined
- Dec 11, 2018
- Threads
- 34
- Messages
- 199
- Reaction score
- 174
- Location
- Woodbury Mn
- Vehicle(s)
- 2012 Jeep Grand Cherokee
- Thread starter
- #1
I ordered my Ranger back in January of this year. Been built and is awaiting shipment from the rail yard. When I signed the deal, I was provided a trade value for my current vehicle which was acceptable to me. Dealership promised to honor the trade as agreed to whenever my Ranger arrives. They said the trade value would be the same on the close date unless the vehicle was in an accident.
Fast forward. I am now having issues with my vehicle. Right now the major problem is it won't shift out of first gear and a number of other related issues. I have brought it in to an independent mechanic and try as hard as he could, he can guess what is wrong but it not certain. It goes to the dealer tomorrow. I have confidence they can fix it as from what I have read, this is a fairly common issue on this vehicle.
The other problem that just started is a fluid leak. I know the cause, I know where it is coming from and I know the cost to get it fixed ($400 generic part at independent place - $900 original part at a dealership). As the problem I have now is probably going to cost me upwards of $500, I really don't want to be spending money to fix the real slow leak as my Ranger is expected in a few days.
The dilemma. How do I handle this with the dealership? Do I need to tell them of the things that have gone wrong since signing the deal that I have fixed? What do I tell them about the slow leak that I don't want to fix. The dealer has been very good to me and it is not in my nature to be anything but honest. Do I just say upfront on the day I trade for the Ranger that there is a slow leak, this is the problem and see what they do? Do I not mention it? What do I do if they say they are going to deduct $1000 from the trade value when I know I can get it fixed for significantly less?
Appreciate the discussion.
Mark
Fast forward. I am now having issues with my vehicle. Right now the major problem is it won't shift out of first gear and a number of other related issues. I have brought it in to an independent mechanic and try as hard as he could, he can guess what is wrong but it not certain. It goes to the dealer tomorrow. I have confidence they can fix it as from what I have read, this is a fairly common issue on this vehicle.
The other problem that just started is a fluid leak. I know the cause, I know where it is coming from and I know the cost to get it fixed ($400 generic part at independent place - $900 original part at a dealership). As the problem I have now is probably going to cost me upwards of $500, I really don't want to be spending money to fix the real slow leak as my Ranger is expected in a few days.
The dilemma. How do I handle this with the dealership? Do I need to tell them of the things that have gone wrong since signing the deal that I have fixed? What do I tell them about the slow leak that I don't want to fix. The dealer has been very good to me and it is not in my nature to be anything but honest. Do I just say upfront on the day I trade for the Ranger that there is a slow leak, this is the problem and see what they do? Do I not mention it? What do I do if they say they are going to deduct $1000 from the trade value when I know I can get it fixed for significantly less?
Appreciate the discussion.
Mark
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