Certain 2019 Model Year Ranger Vehicles with Trailer Tow Missing Trailer Tow Wiring

Jfleming

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January 20, 2021

Customer Satisfaction Program 20B55
Certain 2019 Model Year Ranger Vehicles with Trailer Tow
Missing Trailer Tow Wiring
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Jimmy07

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Great news. I wrote Ford two letters with same complaint and haven't gotten my response as yet .... but very good of the company to make it right.
 

BassRanger

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My 2020 XL STX didn't have them.
 

Big Blue

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Gee, I wonder if this came about when someone people came in to get their Ford approved brake controller, when it was finally available. The dealer then found the wiring missing. Still took them long enough to admit it.

Still quite a miss for Ford.
 

VAMike

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Well that solves one mystery
 


Jimmy07

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Has anyone actually received these letters ?? Ford is still giving me the run around because my Ranger build date was not part of program ... even though my 4 wires were missing. Really poor customer service.
 

SOHK_Alumni

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Has anyone actually received these letters ?? Ford is still giving me the run around because my Ranger build date was not part of program ... even though my 4 wires were missing. Really poor customer service.
Yep, got the letter for my wife's FX4. Her's is a very early build (Oct '19) and effected.

For me, having trust issues both local dealers my preclude having the recall fulfilled.
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