Brand new Ranger Temp. And fuel gauge not working

[Finitalia]

Hello everyone,
The title says it all. Picked up a brand new 2021 Ranger XLT yesterday and already have an issue. I noticed that the fuel gauge on my Ford Pass was reading full, and the gauge on the dash showed 3/4 full. Also, the Temperature gauge is stuck on cold and doesn’t move at all. I put 100 miles on the truck today and filled up with gas again, and still the same issue.
Any ideas?
Thanks

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[Big Blue]

Hello everyone,
The title says it all. Picked up a brand new 2021 Ranger XLT yesterday and already have an issue. I noticed that the fuel gauge on my Ford Pass was reading full, and the gauge on the dash showed 3/4 full. Also, the Temperature gauge is stuck on cold and doesn’t move at all. I put 100 miles on the truck today and filled up with gas again, and still the same issue.
Any ideas?
Thanks

Sounds like a trip to the dealer.

 

[Finitalia]

Sounds like a trip to the dealer.

Believe it or not, all the techs are on strike at the dealership, lol

 

[D Fresh]

Just to be clear.

Your problem is that the FordPass app shows differently than your truck?

Ford Pass can be finicky. Can't say that I've ever looked at my fuel level or temp on the app.

 

[Finitalia]

Just to be clear.

Your problem is that the FordPass app shows differently than your truck?

Ford Pass can be finicky. Can't say that I've ever looked at my fuel level or temp on the app.

It’s not Ford pass. The temp gauge doesn’t move at all on the dash and the fuel gauge doesn’t go past 3/4 full.
Sorry for the confusion

 

[D Fresh]

It’s not Ford pass. The temp gauge doesn’t move at all on the dash and the fuel gauge doesn’t go past 3/4 full.
Sorry for the confusion

Definitely needs to go to dealer then.

 

[Big Blue]

Just to be clear.

Your problem is that the FordPass app shows differently than your truck?

Ford Pass can be finicky. Can't say that I've ever looked at my fuel level or temp on the app.

Where does Dispassionate show temp. Mine shows mileage, location fuel level, distance to empty, tire pressure, and oil life. No temps that I can find. I thought the OP was talking the in-truck gauges. Agree Fordpass can be flaky, but I found mine fairly accurate when it is working.

 

[VegasRanger]

For shits and giggles, disconnect and reconnect battery (negative terminal). Also, plug battery to a trickle charger over night. These new cars are super finicky. If they’re even slightly under voltage weird crap starts happening. See what that does. If nothing, go to dealership

 

[D Fresh]

Where does Dispassionate show temp. Mine shows mileage, location fuel level, distance to empty, tire pressure, and oil life. No temps that I can find. I thought the OP was talking the in-truck gauges. Agree Fordpass can be flaky, but I found mine fairly accurate when it is working.

It doesn't apparently, just looked. I just kind of assumed it did because I was reading this wrong.

I noticed that the fuel gauge on my Ford Pass was reading full, and the gauge on the dash showed 3/4 full. Also, the Temperature gauge is stuck on cold and doesn’t move at all.

He is talking about the truck's guages though. Apparently it never reads more than 3/4 full and the temp display is in-op.

I never have had an issue with FordPass either. All I use it for is to start and schedule service though. Seems a lot of folks have issues with it, which I think come from connectivity problems.
.

 

[Porpoise Hork]

if your dealer is on strike....you find another dealer and never go back

i have very little patience for unions.

Seems like a fairly easy solution to me.

 

[Finitalia]

Dealership technicians are no longer on strike. Dropped off car this morning. Got a call this afternoon stating they ordered a whole new instrument cluster. Truck will be there a couple days. Will keep you updated.

 

[Finitalia]

Just got truck back from the dealership. They replaced the entire instrument cluster and now everything works properly.

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