Best Portland Area dealer for service

Delasangre

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I flew up to Seattle to buy the truck and I am wondering who the best dealer would be around Portland/Oregon City for service
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RedlandRanger

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I flew up to Seattle to buy the truck and I am wondering who the best dealer would be around Portland/Oregon City for service
Looks like you are in my neck of the woods.... I've heard good things about Canby Ford, although they were recently sold to Dick's I guess. I had a small warranty repair done there by a forum member who used to work there - he has since moved to Texas. I need to schedule an appointment to get the recall checked and I want to get the trans TSB done before my warranty runs out in April. I was planning on calling Canby. I've also heard good things about Landmark in Tigard.
 

LostMy65

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Looks like you are in my neck of the woods.... I've heard good things about Canby Ford, although they were recently sold to Dick's I guess. I had a small warranty repair done there by a forum member who used to work there - he has since moved to Texas. I need to schedule an appointment to get the recall checked and I want to get the trans TSB done before my warranty runs out in April. I was planning on calling Canby. I've also heard good things about Landmark in Tigard.
It's really too bad.. You can read the google reviews of dealerships, and several get such good sales department reviews, but bad review after bad review for the service departments.
I'm still trying to find one in the portland oregon area that isn't full of bad reviews for the service department.
 
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RedlandRanger

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It's really too bad.. You can read the google reviews of dealerships, and several get such good sales department reviews, but bad review after bad review for the service departments.
I'm still trying to find one in the portland oregon area that isn't full of bad reviews for the service department.
I would try Landmark - my son has had some good experiences there.
 


LostMy65

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I haven't bought my ranger yet, but I'm seriously leaning towards a dealership with a top rated service department.
 

LostMy65

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I just found this website where you see the reviews the dealership gets by service department or sales.
https://www.dealerrater.com/
Google has all the reviews together so you actually have to scroll through the reviews to find which are service department related or sales department rated.
 

Gazmic

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I'm curious. did you get a better deal up near Seattle or did you have to go this far out to get the truck you wanted? I guess sales tax isn't an issue because you are an Oregon resident.
 

EJH

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I went to Landmark for my first oil change. I complained about the bump on stop/start (slip yoke lube) and they did not address it. Landmark also has a PDR guy (paintless dent removal), and I request they take care of a hood dent. They made no effort to even look at this while the truck was in. In addition, when the service contact called me to let me know the work was done, he left a very quick VM stating no problems found, where his voice obviously sounded false like he didn't care. I cannot recommend Landmark.

I spend half my time in Bend and now use the Ford service center in Bend.
 

LostMy65

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Seriously, everyone, go to Google, yelp, dealerrater and post your reviews. Very few will ever see it here in this forum.
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