winmag4582001
Member
- Thread starter
- #1
Just an FYI
Started out as a random squeak every once in a while a couple months ago. Sounded like a wheel bearing. Then last week it started to get loud from about 20mph up to cruising speed. Since it's still under warranty I didn't bother crawling under it.
Made an appointment at the dealership last week and dropped it off Monday morning (4/5) and finally got it back today (4/9). Little excessive just for a carrier bearing IMO.
Now for my b*tching and complaining.
I stopped driving American branded vehicles over 20yrs ago because of poor service and quality. Took a chance on the new Ranger, and it looks like service and quality have remained the same. When I rolled in and the service advisor seen it had a level kit he said, "Well, we'll see if warranty covers it.". To which I laughed and reminded him that warranty will cover every single nut and bolt on that truck from the assembly line! Also, the Ford dealer doesn't even offer a free loaner car! WTF?! Then, on top of all that, the service advisor would not answer his phone or return messages until it was done today. No updates, no texts, nothing.
I got spoiled by Toyota, BMW and Subaru. Free loaners, even for oil changes. Constant text updates and communication, and NEVER once have they questioned anything when the vehicle had warranty! BMW doesn't give two sh!ts, turbo back exhaust, tune and coil overs, they will cover every single part that BMW put on the car. My parts, my problem, BMW parts, BMW's problem. Why is that such a hard concept for the Big 3?
In all, it's fixed. Hopefully nothing else.
Started out as a random squeak every once in a while a couple months ago. Sounded like a wheel bearing. Then last week it started to get loud from about 20mph up to cruising speed. Since it's still under warranty I didn't bother crawling under it.
Made an appointment at the dealership last week and dropped it off Monday morning (4/5) and finally got it back today (4/9). Little excessive just for a carrier bearing IMO.
Now for my b*tching and complaining.
I stopped driving American branded vehicles over 20yrs ago because of poor service and quality. Took a chance on the new Ranger, and it looks like service and quality have remained the same. When I rolled in and the service advisor seen it had a level kit he said, "Well, we'll see if warranty covers it.". To which I laughed and reminded him that warranty will cover every single nut and bolt on that truck from the assembly line! Also, the Ford dealer doesn't even offer a free loaner car! WTF?! Then, on top of all that, the service advisor would not answer his phone or return messages until it was done today. No updates, no texts, nothing.
I got spoiled by Toyota, BMW and Subaru. Free loaners, even for oil changes. Constant text updates and communication, and NEVER once have they questioned anything when the vehicle had warranty! BMW doesn't give two sh!ts, turbo back exhaust, tune and coil overs, they will cover every single part that BMW put on the car. My parts, my problem, BMW parts, BMW's problem. Why is that such a hard concept for the Big 3?
In all, it's fixed. Hopefully nothing else.
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