I think you're right that this is the new norm. Just bought a new-to-us car for my wife and after this HVAC issue I would forum-dive to see what kind of know issue exists. Without fail, every vehicle had one. I didn't dive deep enough on potential resolutions beyond recalls. This is new norm I...
I don't disagree with anything you've said here. There's chapters I've left out such as getting trade-in quote from a (different) Ford dealer only to have them drop the quote by $3000 when I revealed the HVAC issue. They tried to explain it's a complicated repair that would cost them the same...
I feel like I owe you a follow-up and a beer. I called Corporate Ford again and unlike last time they did offer help. They gave me a case number and asked me to take my truck back to the dealer. Long story short, they're covering all but $700. My truck is in the shop now and should be done by...
I'm glad to hear that worked for you. Unfortunately I didn't have the same luck. I was told there currently isn't a program to assist with the repair but to keep my receipts in case such a program should come available for reimbursement. I did ask for suggestions as my truck is required to have...