Finally got my paint issues resolved and the issues the body shop created. Been able to drive it the past week.
Smile gets bigger now every time someone gets caught checking it out.
I got my truck back today. They sent me back to the auto body shop from the dealer on Thursday morning. They leak tested the rear window, antenna and third brake light. They found no leak. They finally admitted they must have wet the top of the truck when they were stripping the paint off of...
I went to 2 different dealers. The problem is Ford wanted everything submitted via photos and no one from warranty would actually come out to look at it. Both dealerships and the body shop could see it but it was almost impossible to capture on camera.
I have seen one commercial over and over but only remember the part at the end where it shows a blue Ranger. One thing I did notice is it didn’t look like it has a huge rake to it.
Just has me scratching my head and wondering what else can be wrong with the parts we can’t actually see. Engine, transmission, transfer case, and everything else mechanical.
Actually Phil it is the rear window. So either the window seal, 3rd brake light or the antenna has to be causing it. I’m guessing they will have my truck another week when this is done.
I got my truck back from the body shop yesterday afternoon. They let me know earlier in the day that they found stains on the headliner.
I had to call the Customer Experience Specialist that had my case since I didn’t receive a call back from one at the promised 24 hour mark. I let her know...
Tried all day yesterday (was on hold most of the time) to get a Supervisor on the phone for Customer Service. I want to let them know my disappointment in the lack of customer care since this issue has taken so long.
I am supposed to get a call back today. The dude yesterday just kept telling...
I am actually lucky on that #3 photo. That is the clear paint protection sticker that has dirt under it. It is actually lifted from the truck, there is so much dirt under it.
I purchased my 2019 Ranger Crew Cab on 7-25. Thought I did a good job inspecting it at this time. 7-30 I washed it and noticed that there were clumps of clear coat on the roof. The closer I looked I also noticed several areas that had swirls and scratches in the paint down to the metal that had...