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Thanks for the helpful and quick response. I opened up the back as you showed and determined it was the latch, not the lock. I was then able to get the tailgate open and seem to have it working correctly now. Thanks. I figured out it was not a lock but a latch problem and pushing on the gate...

I have a 2021 ranger xlt. Today my tailgate will not unlock (or open). I have tried to use the remote and the key but neither unlocks the tailgate. I hear a clicking sound when I hit unlock on the remote but nothing happens. I hear a whirring sound when I hit lock on the remote. I can turn...