Ranger Lariat
Well-Known Member
Agree 100% because more than 50% of times I've brought vehicles to the "Dealer" (and... I've only ever used Dealer Service Depts for services I can't do myself - my thinking... if it's a Dealer and they REALLY screw something up it's going to be easier for me to get the fix "fixed", or... go after the Mfg) I've had problems. One that required me getting a lawyer and invoking "Lemon Law".I will readily admit it is harder than it used to be. But I have never trusted dealership service departments or most private shops. They never take care of your car like it was their car.
I've had something screwed up (this is EXACTLY why I have not addressed the windshield recall on my "new" only 5K miles truck. The truck would be at the Dealer, and the dealer would then outsource / call in a glass repair firm to do the work. But I'm so actually terrified damaged would be done to the exterior or interior of my still pristine truck I'm not planning to do anything about it, yet.) on both relatively simple services and more complex ones WAY too often by a "factory trained dealer service department".
Now... this being my first ever Ford in 40+ years of only buying new vehicles, and mine so far never being to the dealer for anything, I of course can't say. And as we all know.... "Ford where quality is Job One" ? And of course we all know this because of.... windshields not installed properly, transmission issues, "bucking and surging" problems, "Oil catch cans", missing or "deleted" seemingly important items (engine cover / water intrusion) etc., etc.
So like many here (and I have "free oil changes" at the dealer) I do as much of my own service as I can, because as you say "They never take care of your car like it was their car."
Fifty-six years old here, and in the next few weeks (5 - 5.5k mi) I'll be doing my second oil change and first tire rotation myself. And when I pop the hood to add oil I'll see the hood struts and engine cover I had to buy, the ones that attach to the ball joints and threaded studs Ford did leave installed when they "deleted" the cover and struts.
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